Adaptable professional with a proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively to drive results. Committed to continuous learning and adept at navigating change successfully.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Technical Service ( Power Generation)
Mitie Defense UK Ltd
Falkland Islands, Stanley
08.2024 - Current
Executing comprehensive preventative and corrective maintenance programs for large-scale diesel and gas generator sets to ensure 100% power availability.
Diagnosing complex electrical and mechanical faults using advanced diagnostic tools, focusing on engine performance and alternator health.
Managing and programming digital controllers (such as Deep Sea, ComAp, or Woodward, Power Command) for synchronization, load sharing, and remote monitoring.
Oversaw power generation operations to ensure consistent energy supply.
Prepared incident reports, operational logs, and maintenance schedules to monitor asset performance and inform ROI decisions.
Oversaw spare parts inventory and vendor coordination while ensuring onsite team safety in compliance with international standards.
Performed maintenance and repairs on equipment to optimize performance.
Service Engineer
Power Gen Services Ltd
George Town
08.2023 - 04.2024
Evaluated customer requirements for diesel and gas generators and marine equipment to provide tailored solutions.
Installed and maintained power generation equipment in various locations.
Troubleshot technical issues to ensure optimal equipment performance.
Collaborated with teams to execute preventive maintenance schedules effectively.
Customer Service Representative
Corporate Electric
George Town
09.2022 - 01.2024
Assisted customers with inquiries about products and services.
Resolved customer complaints through effective communication and problem-solving.
Processed orders and returns efficiently using company software.
Delivered power services for Kohler, ensuring optimal performance and reliability.
Executed maintenance and service for Cummins generators, ensuring optimal performance.
Managed technical reporting for service team to enhance operational efficiency.
Oversaw parts inventory management to streamline supply chain processes.
Provided comprehensive customer support, addressing inquiries and resolving issues promptly.
Maintenance & Service Manager( M& E)
Mallinson Group
Nigeria
07.2019 - 09.2021
Led maintenance and service operations for diesel and gas engine generators, managed general mechanical maintenance, industrial automation, team management, technical reporting, and erection and commissioning of machinery plants.
Executed and led service and maintenance team, controlled costs, provided line-to-line technical reporting, ensured safety standards, managed workshop operations, and oversaw power rental management.
Oversaw power and gas systems, ensuring operational efficiency through proactive maintenance.
Led troubleshooting for engine and electrical controls at customer sites and provided technical guidance to the service team on various gensets brands.
Facilitated daily operations management, optimizing workflow processes for improved service delivery.
Developed and implemented operational strategies that streamlined processes for greater efficiency.
Coordinated staff schedules and conducted training sessions for new employees, enhancing team readiness.
Field Services Engineer
Manlift Group
Doha
08.2014 - 01.2017
Diagnosed technical issues and executed timely repairs on machinery, restoring operational efficiency.
Delivered emergency customer support for diesel-powered generator service and maintenance, ensuring minimal downtime for clients.
Engaged with clients to identify service needs and coordinate maintenance schedules, enhancing customer satisfaction.
Service Engineer
Power Gen Service
Dhaka
10.2009 - 06.2014
Performed diesel and gas generator service, troubleshooting, complete overhauling, top end overhauling, and PLC controlling systems for global brands such as CUMMINS, PERKINS, VOLVO, CATERPILLAR, and DEUTZ, covering capacities between 300KVA and 1500KVA.
Diagnosed electrical issues in power generation equipment, ensuring timely repairs and minimizing downtime.
Performed routine maintenance on generators and auxiliary systems to enhance reliability and performance.
Collaborated with clients to identify service needs and deliver tailored solutions, improving customer satisfaction.
Service Executive
Navana Group
Dhaka
07.2007 - 09.2009
Led strategic initiatives that improved operational efficiency across multiple departments, streamlining processes and reducing delays.
Coordinated cross-functional teams to execute projects effectively, fostering collaboration and achieving project milestones.
Managed KOHLER brand diesel and gas generators, overseeing engine overhauling, troubleshooting, and PLC control to ensure reliability and performance.
Service Engineer
Energypac Power Generation Ltd.
Dhaka
05.2005 - 07.2007
Serviced and troubleshot Fg Wilson generators (150 KVA to 1250 KVA) on-site, ensuring reliable power supply for critical operations.
Performed routine maintenance on power generation equipment and systems, minimizing downtime and enhancing operational reliability.
Diagnosed technical issues in machinery and provided effective solutions.
Collaborated with team members to uphold safety compliance and improve operational efficiency in service delivery.
Service Engineer. (Marine Generator)
Marine Service and Traders
Dhaka
02.2003 - 04.2005
Performed service and maintenance on marine diesel generators, troubleshooting and overhauling engines to ensure reliability.
Diagnosed equipment malfunctions, delivering targeted repair solutions that minimized downtime.
Conducted routine inspections to ensure optimal equipment performance.
Engaged with clients to clarify service requirements and align expectations for timely project completion.
Education
Diploma in Engineering - Power Technology, Automobile, Electrical
Gov. polytechnic Institute
01-2003
School Secondary Certificate - Group of Science
A.B.S.Memorial High school
01-1999
Skills
Engine diagnostics and troubleshooting
Programming controllers
Overhauling equipment
Utilizing diagnostic tools
Ensuring safety compliance
Reporting technical information
Managing time effectively
Generating power solutions
Leading teams
Managing customer relationships
Solving problems efficiently
Communicating effectively
Sage Service & inventory management
Diagnostic tools
Languages
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Bengali
Native
Native
Certification
KOHLER CERTIFIED ( KOHLER ACADEMY)
Affiliations
Fire and Safety Certified
Timeline
Technical Service ( Power Generation)
Mitie Defense UK Ltd
08.2024 - Current
Service Engineer
Power Gen Services Ltd
08.2023 - 04.2024
Customer Service Representative
Corporate Electric
09.2022 - 01.2024
Generator Engineer
Somika Group SARL
02.2022 - 09.2022
Maintenance & Service Manager( M& E)
Mallinson Group
07.2019 - 09.2021
Asst. Manager ( DG & Power)
Zamil Operations & Maintenance Company Limited
06.2018 - 12.2018
Field Services Engineer
Manlift Group
08.2014 - 01.2017
Service Engineer
Power Gen Service
10.2009 - 06.2014
Service Executive
Navana Group
07.2007 - 09.2009
Service Engineer
Energypac Power Generation Ltd.
05.2005 - 07.2007
Service Engineer. (Marine Generator)
Marine Service and Traders
02.2003 - 04.2005
Diploma in Engineering - Power Technology, Automobile, Electrical
Diesel Mechanic/ Power Generation Technician II at Alaska Village Electric CooperativeDiesel Mechanic/ Power Generation Technician II at Alaska Village Electric Cooperative